SHIPPING
ORDER PROCESSING
We aim to dispatch all orders in 1-2 days
You will receive a confirmation email once your order has been dispatched.
Please note that during busy periods processing times may be slightly longer.
UK SHIPPING
Express UK delivery: £3.99
Estimated delivery: 1-2 working days
Enjoy free UK delivery on orders over £100
INTERNATIONAL SHIPPING
Europe: £9.99
Estimated Delivery: 3–7 working days
Rest of world: £12.99
Estimated Delivery: 4–9 working days
Delivery times are estimates and may vary depending on location and customs processing.
CUSTOMS & DUTIES
International orders may be subject to customs duties and taxes. How these charges are handled depends on the destination.
Orders shipped to the United States are sent on a Delivered Duty Paid (DDP) basis. This means Asterí Swim collects all applicable import duties and taxes at checkout and pays them on your behalf, so there should be no additional charges upon delivery.
Duties and taxes included in your order total are non-refundable, as they are paid directly to the relevant customs authorities and cannot be recovered if an item is returned.
Orders shipped to all other international destinations are sent on a Delivered at Place (DAP) basis. Customers are responsible for any import duties, taxes or customs fees charged upon arrival. These charges are not controlled or covered by Asterí Swim.
DELIVERY
Once your order has been dispatched, we are not responsible for delays caused by couriers, customs, or local postal services.
Please ensure your shipping details are correct, as we are unable to redirect orders once they have been sent.